Shipping and Delivery
We endeavor to dispatch all our orders as soon as possible and we absolutely try to ensure your orders are with you within 2-3 days. If you have an urgent order, please contact us and we will do our utmost to accommodate your requirements.
Unless otherwise stated or requested all orders will be sent by 1st Class Royal Mail post.
Postage costs are as follows; £1.40 for standard 1st Class £1.20 for 2nd Class postage
Privacy and Security
We maintain a commitment to our customers privacy with strong policies that respect and ensure the security of your personal information. The information provided to us is used solely for our purpose and to ensure that the order is shipped correctly.
If you sign up for our email newsletter/ like us on Facebook or follow us on Twitter, information may be sent to keep you informed about changes, special offers, and other store information. Under no circumstances will your email address or any other private information be given or sold to a third party.
Returns and Replacements
We hope that you will be nothing short of delighted with your purchase from BrightButton, however should you not be satisfied, please contact us and we will be only too happy to try and resolve the problem.
If we cannot solve the problem we will be more than happy to refund your original payment plus the postage you paid (when all items are returned), if the item/s are returned to us in their original condition within 10 working days. However you will be responsible for returning your purchase to us and any costs associated with that.
Please do not return any items before contacting us.
If you have any queries with regards to our 'Returns Policy' please do not hesitate to contact us.
If you would like to contact us with your order please feel free to email us at firstname.lastname@example.org
Payment, Pricing and Promotions
We accept PayPal payments, credit cards (through PayPal) and cheques (for orders made over the telephone/email). However if you choose to pay by cheque we will not be able to dispatch your order until the cheque has cleared.
To find out more about any promotions we may have, or details of any new products, please like us on Facebook or follow us on Twitter
If you need to know anything about the status of your order, please feel free to contact us.
Updating PayPal Account Information
Please keep your account information up to date. The addresses and other information must be up to date for us to process your order accurately.